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I purchased an original FaceMaster® several years ago. Do you offer a trade-in program to upgrade to the FaceMaster?
There is not a trade-in program for the original FaceMaster.
I purchased an original FaceMaster® prior to the FDA decision to regulate the product. Can I safely use it now? Were there any changes made to it that would affect it's safe usage?
While the original FaceMaster® and FaceMaster® use similar technology, they are not the same product. The FaceMaster® has been studied and reviewed by Federal Food and Drug Administration for safety and effectiveness, and has been cleared for marketing as a cosmetic device by that regulator agency.
We recommend that you use a FaceMaster® and "retire" your original FaceMaster.
Can I use the foam caps from the FaceMaster® on my original FaceMaster?
No, the foam caps are specifically designed for use with the FaceMaster® wands.
We recommend that you use a FaceMaster® and "retire" your original FaceMaster.
Can I use the wands from the FaceMaster® on my original FaceMaster?
No, the FaceMaster® wands are specifically designed for use with the FaceMaster.
We recommend that you use a FaceMaster® and "retire" your original FaceMaster.
Is the FaceMaster® conductive solution compatible with the original FaceMaster?
Yes, you would wet the Original FaceMaster® cotton swabs with water then insert the swabs into the probe tips. Dip the cotton swabs into new solution. You will use less of the new conductive solution.
We recommend that you use a FaceMaster® and "retire" your original FaceMaster.
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